Technical Services Assistant Manager (f/m/d)
We are looking for a Technical Services Assistant Manager in Hemel Hempstead - join our team!
In this positon you will be part of our Technical Services Team and provide ongoing leadership and co-ordination of the Technical Services Department to enable provision of effective product and technical related support to the UK Aftermarket.
Your scope:
- In conjunction with the line manager, provides ongoing leadership and co-ordination of the Technical Services Department to enable provision of effective product and technical related support to the UK Aftermarket
- Provides focal point for technical product support to all stakeholders through various appropriate media.
- Implements ongoing range reviews to optimise parc coverage, provides local input and co-ordination with RHQ Cat Man teams
- Compiles and monitors agreed KPIs to identify trends and recommends corrective actions
- Cultivates strong and effective working relationships within the Niterra UK / EMEA group and with third-party data agents.
- Performs other reasonable and appropriate tasks, as directed by management
What you bring to the table:
- Proven automotive aftermarket related product experience, at technician / workshop / parts supplier level
- Demonstrable experience of range and product management processes including application databases
- Familiar with vehicle ignition / electronic systems and products
- Team leadership experience
- Experience of interpreting and analysing data
- Excellent attention to detail
- Highly organised, self-disciplined with the ability to manage own and team workload within agreed deadlines
- Keeps abreast of product, technical and market knowledge
- Familiarity with Quality Control / Warranty procedures
To ensure equal opportunities is one of our most important principles. Everyone should have the possibility to develop according to their individual strengths and interests. It is our own aspiration to make all of our decisions regarding applications and hires 100% objectively. We exclusively orientate on qualifications and the person's suitability with regard to the respective vacancy. Niterra does not tolerate any discrimination on the basis of gender, nationality, ethical or social background, origin, religion, disabilities, age, sexual orientation or identity - or any other discrimination for that matter.